PRIVACY POLICY

Networking Pulse MSP - Data Protection & Privacy

Networking Pulse ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

When you interact with Networking Pulse (for example, by filling out our contact form, requesting a quote, or signing up for services), we may collect:

Personal Information:

Your name, email address, phone number, and company details.

Non-Personal Information:

General website usage data (such as IP address, browser type, and pages visited), collected through cookies or analytics tools.

Important:

We do not collect sensitive personal data (such as financial, health, or government ID numbers) unless specifically required for compliance with a managed service engagement and disclosed separately in your agreement.

2. How We Use Your Information

We use the information we collect for:

  • Responding to inquiries and providing requested services
  • Sending updates, quotes, or relevant service information (with your consent)
  • Improving our website, security, and customer experience
  • Compliance with applicable laws and regulations

3. Sharing & Disclosure

Privacy Protection:

Networking Pulse does not sell, rent, or trade your personal information.

We may only disclose your data if:

  • Required by law, legal process, or regulatory authority
  • Necessary to enforce our contracts or protect our rights, security, or property
  • Shared with trusted service providers (such as email or hosting vendors) solely to support our operations — these providers are contractually bound to keep your information confidential and secure.

4. WhatsApp Communication

In addition to phone and email, Networking Pulse may use WhatsApp for communication purposes only. We do not collect any sensitive information through WhatsApp, and conversations are limited to service-related discussions and inquiries.

Important:

Any personal data shared via WhatsApp will be handled with the same privacy and security measures outlined in this Policy. Please avoid sharing sensitive personal, financial, or government ID details over WhatsApp.

5. Data Retention & Security

We retain your personal information only as long as necessary for business or legal purposes.

We use reasonable technical and organizational measures to safeguard your data, including encryption, access controls, and secure hosting.

Security Notice:

While no method of transmission is 100% secure, we work to protect your data against unauthorized access, disclosure, or loss.

6. Your Rights

Depending on your location, you may have privacy rights under laws such as the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), or other applicable laws. These may include:

  • The right to know what information we collect
  • The right to request access, correction, or deletion of your personal data
  • The right to opt-out of communications at any time

To exercise these rights, please contact us at: [email protected].

7. Cookies & Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. You can adjust your browser settings to block or delete cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

9. Children's Privacy

Networking Pulse does not knowingly collect or store information from children under 13. If you believe we have inadvertently done so, please contact us and we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "Effective Date."

11. Limitation of Liability

To the maximum extent permitted by law, Networking Pulse MSP is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website, services, or handling of your information. While we implement industry-standard security practices, we cannot guarantee absolute protection against cyber threats, unauthorized access, or data breaches beyond our reasonable control.

By using our website and services, you acknowledge and agree that your sole remedy for dissatisfaction with our privacy practices is to discontinue use of our services.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under this Policy shall be resolved exclusively in the state or federal courts located in Fort Bend County, Texas.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Networking Pulse MSP
Address: 5614 W Grand Pkwy S Ste 102-1068, Richmond, TX 77406

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